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July 6, 2013 By WD3 Web Hosting

Disk Space Usage – Email Warning

If you receive an email warning you that your hosting account is nearing its disk space limit, you will want to either delete content off of the server to free up some disk space or contact us for upgrade options.

The email will look similar to this:

The account with the username ‘testuser’ (domain.com), is running out of disk space.

Please remove some files from this account, or ask the administrator to increase your disk quota.

This account has used 97.07% (1553.19/1600.00 MB) of its allocated disk space.

The first place to check is to log into your Control Panel (cPanel) and click on the Disk Space Usage icon to see where most of your space is being used.

Disk_Space_Usage

Often times, users will find that their mail folder (see below) contains a large amount of messages so they login to their webmail and delete the emails, yet the problem still persists!?!

usage_breakdown

The reason is, deleting the emails is only the first half of the step; you must also purge the deleted emails (this is the important step – akin to emptying the recycle bin), in order to free up the space.

Deleted_emails

You must also purge the deleted emails (this is the important step – akin to emptying the recycle bin) in order to free up the space. Click image below:

Purge_Deleted(1)

 

Filed Under: Email, Hosting, Technical Support

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